Toronto 311 Service Request Trends (2010–2024): A Time‑Series Analysis by FSA and Division

Geographic Hotspots in Toronto’s 311 Wildlife Complaints (2019–2024)

Toronto’s 311 data shows clear geographic patterns in wildlife and coyote complaints since 2019, with several neighbourhoods emerging as persistent hotspots. Areas bordering major green corridors—such as the Humber River, the lakeshore, and ravine networks—continue to place the greatest demand on the City of Toronto’s Animal Services Division. In Etobicoke, parts of M8V and M9B saw sharp spikes in wildlife‑related service requests in 2023 before declining in 2024, while nearby M9V and M9C recorded sustained increases of roughly 50% in both 2023 and 2024. North York’s M2N area experienced a similar surge, with complaints rising by 40% year‑over‑year in 2024. East York remains the most consistently affected region: since COVID‑19, residents in M4C, M4E, M4J, and M4K have doubled their reports of coyote sightings and other wildlife issues. By contrast, Scarborough continues to show comparatively low levels of animal‑control activity. Within the Old City of Toronto, The Beaches (M4L) remains a long‑standing hotspot, while several other downtown communities have seen significant growth in wildlife encounters since 2019. Learn how the IQR time-series method helped find trends in 311 Toronto wildlife complaints that you see in the chart above. Learn how to calculate statistical outliers in Excel. You can zoom in on the map below to focus on City of Toronto neighbourhoods to view areas that are bordering on greenspace and/or water.